Contact Form
Our site includes a contact form. When you submit it, we collect the information you provide, which may include your name, email address, and message. This information is used solely to respond to your inquiry.
Online Shop and Order Fulfillment
When you place an order through our WooCommerce store, we collect your name, email address, billing address, and shipping address to process and fulfill your order. Payment processing is handled by a third-party payment processor. We do not store payment card information on our servers. Order data is retained for fulfillment, customer service, and recordkeeping purposes.
Google Analytics
We use Google Analytics (GA4) to understand how visitors use our website. GA4 collects anonymized data including pages visited, time on site, general location, device type, and browser. This data is processed by Google and governed by Google’s Privacy Policy. We do not use this data to identify individual visitors. You can opt out via the Google Analytics Opt-Out Browser Add-on.
Website Technical Data
Like most websites, our site automatically collects basic technical data when you visit, including your IP address and browser type. This is used for security and spam prevention only.
How We Store Your Data
Order and customer data is stored within WooCommerce on password-protected systems. Contact form submissions are received via email and managed by Choo Choo Chili. Your data is not uploaded to third-party platforms beyond those named in this policy.
Who Has Access to Your Data
Your personal information is not sold. It is shared only as follows: with our payment processor to complete transactions, and with shipping carriers to fulfill physical orders. It is otherwise accessible only to Choo Choo Chili staff involved in processing your order or responding to your inquiry.
How Long We Retain Your Data
Order data is retained for as long as necessary for fulfillment, customer service, and applicable recordkeeping requirements. Contact inquiry data is retained for as long as necessary to fulfill the purpose for which it was collected. To request deletion, contact us through the contact form on our website.
Your Data Rights
You have the right to request access to the personal information we hold about you, request correction of inaccurate information, and request deletion of your data where we are not legally required to retain it. To exercise these rights, contact us through the contact form on our website.
Data Security
We take reasonable steps to protect the information you provide. In the event of a data breach affecting your personal information, we will notify affected individuals as required by applicable law.
Embedded Content
Pages on this site may include embedded content from third-party platforms. Embedded content behaves as if you visited those platforms directly and may set their own cookies or collect data per their own privacy policies.
Changes to This Policy
We may update this policy periodically. The date at the top of this page reflects the most recent revision.
